Privacy Policy
This Privacy Policy explains what information the Amul i-Kisan mobile
application (“the App”, package com.logicdelta.amulikissan) collects,
why we collect it, how it is used and shared, and the choices and rights you have.
By using the App you agree to this policy.
1. Who we are
The App is operated by Amul (Kaira District Co-operative Milk Producers’ Union Ltd.). For any privacy question or request, contact us using the details in section 11.
2. Information we collect
We collect only what is needed to operate the App’s services for farmers, dealers and drone operators.
| Information | Why we collect it |
|---|---|
| Name | To create and identify your account and personalise the App. |
| Mobile number | To register and sign you in using a one-time password (OTP), and to process payments. |
| Email address | Optional. Used for account-related communication. |
| Address details (pincode, village, taluka, district, state) | To show dealers, field officers and services relevant to your area, and for deliveries and bookings. |
| Location (approximate and precise) | Used only when you grant permission — to locate your farm, select a location on the map and enable drone-spraying bookings. |
| Photographs | Only images you choose to upload, such as a profile picture or job photos. |
| Farm and booking information | Farm details, crops, orders, product and drone bookings you create in the App. |
| Transaction information | Records of bookings and payments made through the App. |
| Device identifiers and push token | To deliver notifications about your bookings and orders. |
| Crash and diagnostic data | To detect faults and improve the stability of the App. |
3. Payment information
Payments are processed by our payment partner PayU. Card, UPI, wallet and net-banking details are entered on PayU’s own secure screens and are not collected or stored by the App. We retain only the record of the transaction (such as amount, status and booking reference).
4. How we use your information
- To create and manage your account and verify you by OTP.
- To provide the App’s services — product ordering, drone-spraying bookings, fertilizer calculation, farm records and the knowledge centre.
- To connect you with dealers and field officers in your area.
- To process payments and maintain records of your bookings.
- To send service notifications (for example booking status updates).
- To diagnose faults, improve performance and keep the App secure.
5. Service providers we share data with
We do not sell your personal information. We share only what is necessary with the following providers, who process data on our behalf:
| Provider | Purpose |
|---|---|
| PayU | Payment processing |
| Google Firebase | Push notifications, crash reporting and diagnostics |
| Google Maps | Maps and location selection |
| Pusher | Real-time chat messaging (Agri-chat) |
| SMS gateway provider | Delivery of one-time passwords (OTP) |
We may also disclose information where required by law, regulation, or a valid legal request.
6. Permissions the App requests
- Location — to locate your farm and enable drone bookings. You may decline; related features will then be unavailable.
- Camera / Photos — only when you choose to upload an image.
- Notifications — to inform you about bookings and orders.
You can change or withdraw these permissions at any time in your device settings.
7. Data security
Information is transmitted between the App and our servers over encrypted connections (HTTPS) and is stored on access-controlled servers. While no method of transmission or storage is completely secure, we take reasonable technical and organisational measures to protect your information.
8. How long we keep your information
We keep your personal information for as long as your account is active. When you request deletion, your profile and personal details are removed. Certain transaction and payment records may be retained for the period required by applicable law, accounting and tax rules, after which they are deleted.
9. Your rights and choices
- Access and correction — you can view and update your profile details in the App under Personal Details.
- Deletion — you can request deletion of your account and personal data at any time using our Account & Data Deletion page, or by contacting us. Requests are processed within 30 days.
- Permissions — you can withdraw location, camera or notification permissions in your device settings.
10. Children’s privacy
The App is intended for farmers, dealers and service operators and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
11. Contact us
For any question about this policy, or to exercise your rights:
Amul Dairy Road, Anand – 388001, Gujarat, India
Email: kdcmpul@gmail.com
12. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Significant changes may also be notified within the App.